We spoke to inspiring UX designer, Michael Dedrick, who shared his wisdom, career advice, and journey to become Google's UX Lead.
I’m a UX Designer with a background in animation, motion graphics, and film. I’ve been in the industry for over two decades, and I’m currently at Google working in Privacy UX. My personal mission is to find the world’s biggest problems and solve them by creating experiences that are accessible to everyone.
Back in 1997, my older brother was getting ready to go to university to pursue his computer science degree. He thought it would be a good idea to raise some capital to pay his way through school. So he started a company, recruited me as employee number one, and built me my first computer!
We built a number of websites, and we got paid to do it. I did this part-time throughout high school. I then went to animation school, graduated, and worked in the industry for a while across the film, television, agency, non-profit, and games sectors.
In the early 2000s, as the internet started to evolve, I saw an opportunity to build a larger canvas and have greater impact through my work. I decided to shift full-time into my UX career. I worked at a number of start-ups that were willing to give me an opportunity to build products from the ground up, and I built a portfolio showcasing extensive UX processes. That eventually led to work and opportunities with Apple, IBM and Google, who had started to take notice of my work.
Being a designer made me feel like I had the ability to effect change and have an impact in the world in ways that mattered. When I saw something in the world that wasn’t right, I had the power to design something better. Best of all, I didn’t need permission to do it!
Probably my older brother — he inspired me to get onto computers when he got his Commodore 64 computer. He and his friends would experiment in their free time with making video games, films, and building robots. I grew up wanting to do all of those things, and eventually did!
The best part of my job is when I get to talk to users, uncover their pain points and then design hyper-focused solutions to solve their problems. I love seeing their life improve by way of that solution. I love getting into the details, and creating moments of surprise and delight!
I’m no longer in the office and I’ve had to convert my living room into an office space! I don’t miss the commute to work but I do miss having lunch with colleagues. I also miss the mini conversations that happen in the hallways when you bump into someone. They were good to keep in touch with people and updated on things going on. I have many more meetings now than I used to, as a result of not having those mini impromptu ones.
I do find I get much more done and I have much more concentration. I am also able to protect my health better, by shutting my computer down at 5pm. My kitchen is ten steps away from my desk, and it’s easy to get up around lunchtime and fix something to eat, go for a walk or do a bike ride or workout.
We all need to provide more opportunities for minority populations to receive education in tech and reduce the barriers to entry, such as expense tuition fees. Free education and scholarships should be more prevalent.
I also want companies to be willing to accept more talent at an earlier stage of people’s careers. Most job postings require at least five years of experience, which is tough to get if you’re entry-level. Let’s start offering more opportunities to new graduates, like mentorships, internships and apprenticeships.
Finally, I believe companies need to hire more talented, qualified people from minority populations and give them training where potential is evident.
I think formal education provides you with tools, but real learning takes place on the job. I’d recommend focusing on learning and knowing the money will come later. I also endorse showing a variety of work in your portfolio and across various platforms (desktop, mobile, watch, voice, etc) and industries, like health, sports, agriculture and so forth.
Most of what you need to develop to have a successful UX career doesn’t have to do with tools and software. It’s mostly about you consistently improving your ability to advocate for design and bring stakeholders with unique opinions together to find common ground. It’s key to be able to explain and validate your work to a variety of cross-functional partners, work well with them and understand how your role fits into theirs.
My number one rule is: be kind to yourself and others. The others are:
2022 is about your talent strategy: do you have one, and does it include upskilling your current workforce?